Privacy Policy

Last Updated: April 3, 2025

At Brainstache ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trivia platform, website, and services (collectively, the "Services").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Services, including but not limited to:

  • Account information (name, email address, username, password)
  • Profile information (profile picture, biographical information)
  • Payment and billing information
  • Communications you send us (support requests, feedback)
  • User-generated content related to trivia participation

Automatically Collected Information

When you access our Services, we may automatically collect certain information, including:

  • Device information (device type, operating system, browser type)
  • Usage data (pages visited, time spent, interactions with trivia content)
  • IP address and approximate location
  • Performance and error data
  • Cookies and similar tracking technologies

2. How We Use Your Information

We have broad rights to use the collected information for various business purposes, including but not limited to:

  • Providing, maintaining, and improving our Services
  • Creating and updating your account
  • Processing transactions and sending related information
  • Personalizing your experience and delivering tailored content
  • Developing new products, services, and features
  • Communicating with you about our Services, updates, and promotions
  • Monitoring and analyzing usage patterns and trends
  • Detecting, investigating, and preventing fraudulent or unauthorized activities
  • Protecting our rights, property, or safety, and that of our users
  • Training and improving our artificial intelligence systems
  • Complying with legal obligations
  • For any other purpose disclosed at the time of collection or with your consent

3. Data Retention

We may retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain data, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and our legal and operational needs.

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf.
  • Business Transfers: If we're involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or that of our users.
  • With Your Consent: We may share information with third parties when you consent to such sharing.
  • Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

5. AI Training and Improvements

We may use your data, including game play patterns, responses, and interactions with our trivia content, to train, improve, and enhance our artificial intelligence systems that generate trivia questions. This helps us improve the quality, accuracy, and relevance of our trivia content. By using our Services, you agree that we may use your data for these purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our Services. You can control cookies through your browser settings and other tools, but disabling cookies may limit your ability to use certain features of our Services.

7. Data Security

We implement reasonable security measures to help protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are intended for individuals who are at least 18 years of age or older. If you are under 18, you may not use or access our Services at any time or in any manner. We do not knowingly collect personal information from persons under 18 years of age. If we learn we have collected personal information from a person under 18, we will promptly delete this information and terminate the individual's account.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. By using our Services, you consent to the transfer of information to countries that may have different data protection rules than your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@brainstache.com.